Honest Conversations and Conflict Repair
Personal & Social Development · Friendship & Cooperation · procedural
Understand how to have honest, direct conversations that address problems without attacking the person; apply the principles of non-violent communication (observation, feeling, need, request); understand the repair process after significant conflicts: taking responsibility without defensiveness, offering a genuine apology (without blame-shifting), and rebuilding trust through consistent behaviour over time; distinguish between a real apology and a face-saving 'sorry'; understand how friendships survive and deepen through navigated conflict rather than avoidance
Check your understanding
When Honest Conversations and Conflict Repair falls out seriously with a friend, can they describe what makes an apology actually repair a relationship — and what the difference is between a genuine apology and just saying sorry to end the awkwardness?
Prerequisites
Required first